CALL PILOT 150
Voice Messaging
You may choose activation of either Voice Mail or Call Center Basic— or choose the one that best suits your business needs.
Voice Mail activates 20 to 100 mailboxes, and is suited for small to medium-sized businesses that can benefit from advanced voice messaging features. Including a long list of standard options, some of the more popular Voice Mail features include:
• Auto answer with personal greeting
• Broadcast messages
• Delivery options (private, urgent, etc.)
• Express messaging
• Guest mailboxes
• Interrupt caller leaving a message
• Never-full mailboxes
• Outbound transfer from mailbox
• Record a call
• Recovery of deleted message
• Remote call forward to Voice Mail
• Reports
Basic Call Center is for businesses thatrequire a small call center with more sophisticated applications. Basic Call Center activates 10 agents and 2 queues,
and is scalable as your business grows.A compatible user interface with Meridian, Business Communications Manager, and Norstar platforms protects your training investment for future migration or multi-site companies.Additional features include:
• 20 configurable agents
• 5 agent priorities
• 10 announcements
• 15 maximum lines
user-friendly graphical user interface simplifies system administration and maintenance--all you need is a Web browser.
An IP-enabled auto-sensing 10/100 Ethernet port makes system administration and management access easier for you or your
telco service provider. Plus, all embedded applications are quickly and easily activated with key-codes common to Norstar CallPilot 150, Business
Communications Manager, and Meridian CallPilot, making mailbox expansions and application additions a snap.Networking Using Audio Messaging
Interchange Specification (AMIS), and Voice Profile for Internet Mail (VPIM), CallPilot Networking links CallPilot 150s and other voice networking systems, increasing network efficiencies. You can send voice and fax messages as data over your existing data network, to all persons on the network—while saving
on your long-distance charges.Unified Messaging CallPilot 150 Unified Messaging provides improved organizational communication and increased levels of
productivity. Because users can access all of their messages in one session, either locally or remotely, and prioritize which messages
they access, they will spend less time on message management and more time on the aspects of their job, which drive contributions to their organization.
You may choose activation of either Voice Mail or Call Center Basic— or choose the one that best suits your business needs.
Voice Mail activates 20 to 100 mailboxes, and is suited for small to medium-sized businesses that can benefit from advanced voice messaging features. Including a long list of standard options, some of the more popular Voice Mail features include:
• Auto answer with personal greeting
• Broadcast messages
• Delivery options (private, urgent, etc.)
• Express messaging
• Guest mailboxes
• Interrupt caller leaving a message
• Never-full mailboxes
• Outbound transfer from mailbox
• Record a call
• Recovery of deleted message
• Remote call forward to Voice Mail
• Reports
Basic Call Center is for businesses thatrequire a small call center with more sophisticated applications. Basic Call Center activates 10 agents and 2 queues,
and is scalable as your business grows.A compatible user interface with Meridian, Business Communications Manager, and Norstar platforms protects your training investment for future migration or multi-site companies.Additional features include:
• 20 configurable agents
• 5 agent priorities
• 10 announcements
• 15 maximum lines
user-friendly graphical user interface simplifies system administration and maintenance--all you need is a Web browser.
An IP-enabled auto-sensing 10/100 Ethernet port makes system administration and management access easier for you or your
telco service provider. Plus, all embedded applications are quickly and easily activated with key-codes common to Norstar CallPilot 150, Business
Communications Manager, and Meridian CallPilot, making mailbox expansions and application additions a snap.Networking Using Audio Messaging
Interchange Specification (AMIS), and Voice Profile for Internet Mail (VPIM), CallPilot Networking links CallPilot 150s and other voice networking systems, increasing network efficiencies. You can send voice and fax messages as data over your existing data network, to all persons on the network—while saving
on your long-distance charges.Unified Messaging CallPilot 150 Unified Messaging provides improved organizational communication and increased levels of
productivity. Because users can access all of their messages in one session, either locally or remotely, and prioritize which messages
they access, they will spend less time on message management and more time on the aspects of their job, which drive contributions to their organization.